AUDI TEAM MEMBERS

The Rafih Auto Group, selling and servicing vehicles in S.E. Michigan for over 40 years, is now comprised of 4 brands under 4 separate rooftops. We are currently expanding operations due to consistent market growth and looking to add employees with "The Right Stuff" for various roles.

BMW of Rochester Hills
Audi of Rochester Hills
Porsche of the Motor City
Motor City MINI



 

Job Openings

Automotive Technician

$7500 Sign on Bonus*


Job description


We are looking for qualified future team members to help grow our brand.

If you have experience with any of the following brands....please apply!! BMW, Porsche, Audi, Mini

Automotive Service Technician's job entails inspecting, maintaining, and repairing automobiles that run on electricity, gasoline, or alternative fuels.


Why Join US


- 90 Day Guarantee pay Plans

- Competitive Pay Plan

- Climate Controlled Shop

- State Of-The Art- Facility

- Paid Time Off/Sick/ Holidays

- Health Insurance/ Benefits

- Great Working Environment

- Embrace Technology

- Highly Motivated Team Members

- Promotion Opportunities 


Duties and Responsibilities


·      Testing to check whether systems and components are secure and are working properly.

·      Isolating the systems or components that might have caused the problem.

·       Driving the vehicle for testing purposes or using various equipment, including hand-held   and onboard compression gauges or diagnostic computers.

·      Maintaining efficiency and accuracy in diagnosing as well as repairing vehicles.

·      Repairing or replacing worn parts ahead of the vehicle's breakdown or damage.

·      Following a checklist in ensuring that, they examine each critical part of the vehicle.

·       Watching or inspecting closely parts like hoses, belts, plugs, fuel systems, brakes, and other possible troublesome items.

·       Using power tools like pneumatic wrenches in order to remove bolts easily and quickly.

·      Using machine tools, such as grinding machines and lathes to rebuild brakes.

·      Using common hand tools like screwdrivers, wrenches, and pliers, to work on small-scale parts.


Skills and Specifications


·      Ability to identify the problem quickly

·      Good knowledge of automobiles.

·      Effective analytical and communication skills.

·      Good reading, computer, and mathematics skills.

·      Ability to learn new technology and repair and service procedures and specifications.

·      Should be able to operate electronic diagnostic equipment.


Education and Qualifications


 ·       High school diploma or degree in automotive service technology-related field from an accredited institution. 

·      Graduate of approved certified automotive service technology program. 

·      This job will challenge your abilities to service the best brand in the market today. 

·       Hourly or Flat Rate Pay will be based on experience.'

 

Apply for Position

AutoMotive Service Adviser

Job description

As an Rafih Auto Group Service Advisor, you'll be at the top of the automotive industry.

Working with world-class products and providing world-class service to support the finest vehicles in the market. All the while working with the latest in diagnostic technology in a state-of-the-art facility.

 

Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, and always ensuring the highest customer satisfaction and maximizing departmental profitability.

 

Responsibilities will include:

  • Making appointments, process repair orders, quotes, and invoices
  • Providing customer support via phone and face-to-face at the dealership
  • Identifying customer concerns and logging them for technician review
  • Internal coordination of service work to adhere to commitments made to customers
  • Estimating costs and time for work to be carried out and maintaining customer contact to ensure smooth delivery of the vehicle and also Extremely Satisfied Customers.

 

About you:

Highly motivated with a competitive edge, you enjoy going the extra mile for your customers and thrive on being part of a team.

 

You will be a problem solver with a passion for the Audi brand.

 

Specific Skills Required:

 

  • Prior experience as a service advisor (preferably in a high-line environment).
  • You Must possess above average phone and communication skills.
  • Excellent follow-up and follow-through skills to ensure Customer Satisfaction.
  • Must have the ability to evolve and adapt to changing business needs.

 

Best in class industry Benefits

 

  • Very Competetive Pay
  • Medical and Dental plans
  • Short-term Disability Insurance
  • Life Insurance
  • Paid Holidays & Sick Pay
  • 401(k) retirement plan with match
  • Vehicle purchase discounts
  • Must be able to pass background check and drug screening


Work Remotely

  • No
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